Frequently Asked Questions

  1. What is Whalesome?
    1. Whalesome is a one-stop portal that is dedicated especially for mobile subscribers to watch videos and download digital content such as wallpapers and widget.
  2. How do I enjoy the content?
    1. You may subscribe to the portal for RM 4/week and you are given the access to watch all of the videos and download the digital contents.
  3. What are the phones compatible to enjoy the content?
    1. The videos and wallpapers can be played/ downloaded on iOS devices (iPhone, iPad, IPad mini, iPod touch) version 3.0+ as well as android devices version 2.0+. As for the widget, it is only compatible for Android devices version 2.0+
  4. Is the data usage charged?
    1. Yes, data charge will depend on your Operator’s data plan.
  5. How do I stop the subscription?
    1. To unsubscribe access to your account on www.my.whalesome.com and click on Unsubscribe from the portal. For help, email to support@my.whalesome.com